Renaissance Cruises, Inc. Privacy Policy

Renaissance Cruises, Inc. believes that privacy is the foundation of any successful business relationship, both on and offline. Should you ever wish to be removed from our email list, simply click on the link included in the email while connected to the internet or send an email to customerservice@renaissancecruises.com and indicate that you wish to be removed from the email list.

This privacy policy is incorporated into and is subject to the Terms of Use. Your use of the our services, including this Site and/or our call center, and any personal information you provide us remains subject to the terms of this privacy policy and our Terms of Use. If you do not agree with this privacy policy please do not use this Site and/or our call center services.

INFORMATION WE COLLECT

Tracking Technology: Renaissance Cruises, Inc. logs IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Site. We may track your movement within the Site, the pages from which you were referred, access times and browser types. We only use this information in aggregate and do not link it to you personally unless you opt in as a subscriber. To gauge the effectiveness of our Site, we do collect some generic information about our visitors. Our web servers automatically recognize a visitor's domain name, the web page from which a visitor enters our Site, which pages a visitor visits on our Site, and how much time a visitor spends on each page. We may use anonymous tracking technologies to collect, store and sometimes track information for statistical purposes and to improve the products and services we provide. We aggregate this information and use it to evaluate and improve our Site. We store information that we collect through cookies, log files, clear gifs, and/or third party sources for instance to verify your address or update your information and to create a "profile" of your preferences. We tie your personally identifiable information that you voluntarily disclose to us to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Site for you. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this Site. We use session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file Persistent cookies are used to differentiate subscribers from non-subscribers to customize the content of certain sections of the website and enable us to track and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site, such as promotions or surveys, may be limited. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

Surveys or Promotions: From time to time we may provide you the opportunity to participate in sweepstakes or other promotions on our Site, which might be sponsored or conducted by a third party. If you participate, we will request certain personally identifiable information from you. Participation in these sweepstakes is completely voluntary and you therefore have a choice whether or not to disclose this information. We may transfer personal information to certain sponsors and ad partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply. The requested information typically includes contact information.

Tell-A-Friend: We may from time to time conduct a referral service to introduce people you know to our Site and services. If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Renaissance Cruises, Inc. stores this information for the purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at customerservice@renaissancecruises.com to request that we remove this information from our database.

Surveys: We may from time to time provide a survey for our readers to fill out providing us with demographic information (such as income level and gender) to us. We encourage you to submit this information so we can provide you a more personalized experience on our Site but participation is entirely voluntary.

Third Party Links: We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web Site that collects personally identifiable information. This privacy statement applies only to information collected by our Site

USE OF PERSONAL INFORMATION

Vendors: We employ other companies and individuals to perform functions on our behalf. Examples might include fulfilling orders, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Newsletters: If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.

Third Party Offers: We Share Personally Identifiable Information with Third Parties in order to have them send you special offers and promotions that we think you might find of interest to you. We will also occasionally send you information on products, services, special deals, or promotions which we have found that are of interest to our readers. If you do not want Renaissance Cruises, Inc. to use the information you provide in order to inform you of products and services that might be of interest to you, or to provide your information to third party companies you can make your preference known. Please see the "Choice and Opt-out".

Exceptional Circumstances: If Renaissance Cruises, Inc., or any of its lines of businesses or affiliated companies, is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer database of Renaissance Cruises, Inc. could, in whole or in part, be sold as part of that transaction. In the event Renaissance Cruises, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. We also may have to release personally identifiable information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, to enforce our Terms of Use or to protect the rights, property, or safety of Renaissance Cruises, Inc. or others. This includes exchanging information with other companies and organizations for fraud protection.

CHOICE AND OPT OUT

You may opt-out of use of your information as set forth above by emailing us at customerservice@renaissancecruises.com We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For instance, if you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by visiting www.renaissancecruises.com/unsubscribe.cfm You may also email us at customerservice@renaissancecruises.com

NOTIFICATION OF CHANGES TO PRIVACY POLICY

We reserve the right to modify, add or remove portions of this privacy policy at any time. The latest version of this privacy policy is contained on this Site and indicates the date that it went into affect. You are encouraged to review this privacy policy whenever you use this Site to make sure you always understand how your information is used. If changes are made to this privacy policy, those changes will be posted prominently on this website and other places we deem appropriate so that your are aware of what information we collect, how we use it and under what circumstances, if any we disclose it. A user is bound by any changes to the policy when she or he uses the site after those changes have been posted.

HOW Renaissance Cruises, Inc. PROTECTS YOUR INFORMATION

We have security procedures in the storage and disclosure of personal information, which you have given us in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Our Site may also contain links to other Web Sites. Keep in mind that Renaissance Cruises, Inc. does not control and is not responsible for the privacy or security practices or the content of these or other Web Sites.

HOW TO CONTACT US

If you have any questions about our privacy policy contact us at customerservice@renaissancecruises.com

Renaissance Cruises, Inc.
1801 NW 66th Ave Suite 102
Plantation, FL 33313
800-780-9002

Last Updated: February 1, 2008